Get In Touch With
PortSwaps Support
Have a question about the cheapest bridge routes, need help resolving a cross-chain swap transaction, or want to discuss enterprise developer integrations? Our global support and partner channels are here for you 24/7.
< 2h
Discord Response
< 24h
Email Response
99.9%
Resolution Rate
Average transfer execution time remains under 3.5 minutes across 50+ chains.
Choose Your Communication Channel
For urgent transaction support, we recommend joining our Discord server. For formal inquiries and partnerships, please reach out via email.
Discord Support
Response Time: < 2 hours
Join our Discord community channel for live, real-time ticket creation and moderator assistance. Ideal for transaction tracing.
General Support
Response Time: < 24 hours
Drop us a detailed email for general inquiries, wallet issues, or fee refund requests. We'll analyze on-chain trace maps for you.
Partnerships
Response Time: < 48 hours
Interested in integrating the PortSwaps cheapest bridge aggregation engine into your dApp, wallet, or decentralized exchange?
Twitter/X Channel
Response Time: Same day
Follow us for real-time announcements, bridge fee updates, and new chain listings. Send us a DM for public support tagging.
Send Direct Support Ticket
Complete the secure form below to initiate an official ticket. All messages are encrypted end-to-end and handled by core developers.
Decentralized Support Nodes
PortSwaps is a fully decentralized, non-custodial bridging protocol. We maintain active operational foundations and support nodes internationally to guarantee zero down-time.
Zurich, Switzerland
Compliance, Foundation Management, Legal Auditing
Singapore
Liquidity Engine, Bridge Route Aggregation Core Devs
Global Remote Dev Node
Distributed support network, monitoring 50+ integrated bridges
Join Our Global Community
Connect with fellow DeFi builders, share optimization strategies for low gas fee swaps, and get community-driven support instantly.
Audited and Secured by Industry Leaders